This Privacy Policy describes how Best Brothers Roofing and all of its affiliate companies (herein referred to as “we,” “us,” “our” or “ourselves”) treats the information we gather in connection with the digital platforms we operate and that link to this Privacy Policy. Our digital platforms include, but are not limited to, our Company website, blog, product review tools or services. This Privacy Policy also applies to the information that we may collect via social media platforms and our electronic communications.
By accessing or using our digital platforms, or registering for any of our product warranties or guarantees, you agree to this Privacy Policy. This includes changes that we may post here from time to time.
We collect information from and about you.
Information you submit or post. We collect the information you provide to us, enter on our digital platforms, or post in public forums. This includes the information you post on our social media pages or on third party websites, information you provide when making purchases from us, and information provided to register for an account, warranty, guaranty, or portal. The information collected may include, but is not limited to, your name, address, phone number(s), email address(es), demographics (e.g., gender or age)
By providing information to us, you represent and warrant that you own or otherwise control all of the rights to the content that you provide; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us for all claims resulting from content you supply.
We take no responsibility and assume no liability for any content provided by you or any third party.
Other Information
We, our service providers, and businesses that support our business operations, including, but not limited to, third party providers of advertising or analytics services, may use technologies like cookies and pixel tags to automatically collect information when you access our digital platforms or interact with our electronic communications. The information that we collect automatically or manually, may include technical information from or about your computer, mobile device or Wi-Fi network (including SSID and password for certain apps), DHCP, the browser you use, your search history, the number of times you visit our platforms, the device you use, identifiers associated with your device, your device’s operating system, the content you view on our digital platforms, the content you view immediately before and after using our digital platforms, product preferences, and the programs and services you use with us or others. We, our service providers, and third parties (e.g., network advertising companies) may collect information about your online activities over time and across different websites when you use our digital platforms.
We may obtain information about you from third parties. For example, our business partners may provide us with information about you.
We use information as disclosed and described here.
We use information to provide you with services, including on our digital platforms or in connection with our products and apps, and to respond to your requests, inquiries, comments, and questions. We also use information to send you products you may want to purchase.
We use information to troubleshoot and improve our products and services, including our digital platforms. We may use the information we collect to customize your experience with us.
We use information for marketing purposes. For example, we might use the information we collect to send you information about products, services or special offers that we believe may interest you. This might include information about upcoming contests or promotions. We may use the information we collect to deliver advertisements based on your activities on our digital platforms and third party websites and apps. For example, if you view one of our products on our website, you may receive an online ad for that product or a related product on our digital platforms or on third party websites and apps.
We use information to communicate with you about your account or our relationship. For example, we might tell you about changes to our platforms or to your accounts. Or we might reach out to you and ask you to take a customer satisfaction survey.
We may use the information we collect to better understand the interests and preferences of our customers, people who use our digital platforms, and people who buy our products. For example, we may use information to generate and analyze aggregate statistics about how users interact with our digital platforms.
We may combine the information we collect. For example, we might combine information you give us with information we get from a public source. We might also combine information we collect from you with information we get from third parties. When we do so, we treat the combined information as disclosed in this Privacy Policy.
We use information as permitted by law and as otherwise disclosed to you. For example, we may use the information we collect to protect the rights and property of us, you, and others.
We may share information with third parties.
We will share information within our Company. We may share your information with our affiliates or subsidiaries. We may also share information with other related entities.
We will share information with third parties who perform services on our behalf, and the information provided may be used for any of the purposes set forth in this policy. For example, we may share your information with vendors. These vendors include companies that handle credit card processing and shipping, companies that provide us with data management services, companies that manage our digital platforms, and companies that manage our communications and perform market research for us.
We may share information with third party marketing partners. For example, we might share information with a company with whom we are running a joint promotion.
