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TERMS AND CONDITIONS

Last Updated: September 24, 2026

Please read these Terms and Conditions carefully before using the Best Brothers Roofing website.

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://bestbrothersroofing.com/ and any related webpages, forms, tools, features, or services made available through the website (collectively, the “Website”).

The Website is operated by Best Brothers Roofing, LLC, referred to in these Terms as “Best Brothers Roofing,” the “Company,” “we,” “us,” or “our.”

By accessing or using the Website, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Website.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Website or submit a request for an inspection, estimate, consultation, or roofing service.

If you use the Website on behalf of a business or another legal entity, you represent that you have authority to accept these Terms on its behalf.

3. Website Purpose

The Website provides general information about Best Brothers Roofing and the roofing and exterior services we may offer, including roof inspections, repairs, replacements, maintenance, storm-damage services, metal roofing, shingle roofing, siding, gutters, and related services.

The Website also allows visitors to:

  • Request an inspection, consultation, or estimate.
  • Submit contact and project information.
  • Use an instant roofing-estimate tool.
  • Learn about our services and service areas.
  • Contact our team by telephone, email, or online form.

Website content is provided for general informational purposes and does not constitute structural, engineering, legal, insurance, financial, or other professional advice.

4. Estimates, Inspections, and Service Requests

Submitting a form, requesting an appointment, using the instant estimator, or contacting us through the Website does not create a contractor-client relationship and does not obligate Best Brothers Roofing to perform any service.

Appointment requests remain subject to confirmation, availability, service-area limitations, weather, property access, and other operational considerations.

Any online or instant estimate is preliminary and may be based on satellite imagery, measurements, information supplied by you, third-party data, or automated calculations. It is not a final proposal, guaranteed price, or binding offer.

Final pricing, project scope, material selections, warranties, payment terms, scheduling, and other service conditions will be established through a separate written proposal or service agreement. If these Terms conflict with a signed service agreement, the signed service agreement will control with respect to the roofing project.

5. Accuracy of Submitted Information

When submitting information through the Website, you agree to provide information that is complete, current, and accurate.

You represent that:

  • You have authority to request information or services for the property identified.
  • You have permission to provide the submitted contact and property information.
  • You will not impersonate another person or provide false or misleading information.
  • Any photographs, documents, or other materials you provide may lawfully be shared with us.

We may decline or cancel a request if the information submitted appears inaccurate, incomplete, fraudulent, or outside our service area.

6. Electronic Communications

When you provide your email address or telephone number, you authorize Best Brothers Roofing to contact you regarding your inquiry, requested inspection, estimate, appointment, or existing project.

Communications may be made by telephone, email, or text message when permitted by applicable law and when the appropriate consent has been provided.

Submitting a telephone number does not, by itself, authorize recurring automated marketing text messages unless a separate marketing consent is presented and accepted. Consent to marketing communications is not a condition of purchasing services.

You may opt out of marketing emails by using the unsubscribe instructions in the message. You may opt out of text messages by replying STOP. Message and data rates may apply.

7. Insurance-Related Information

Best Brothers Roofing may provide general information or documentation concerning visible roof or storm damage. However, we do not determine insurance coverage, interpret your insurance policy, guarantee claim approval, or control the amount an insurance company may pay.

Unless expressly authorized and legally permitted, Best Brothers Roofing does not act as your insurer, attorney, or public adjuster. Questions about coverage or claims should be directed to your insurance carrier or a qualified professional.

8. Acceptable Use

You agree not to:

  • Use the Website for an unlawful, fraudulent, or deceptive purpose.
  • Attempt to gain unauthorized access to the Website, its servers, forms, or connected systems.
  • Interfere with the security, performance, or availability of the Website.
  • Introduce viruses, malicious code, automated scraping systems, or disruptive technologies.
  • Submit spam, unsolicited advertising, abusive content, or false requests.
  • Copy, reproduce, modify, or distribute Website content without authorization.
  • Use our name, logo, trademarks, photographs, or materials in a misleading or unauthorized manner.
  • Collect information about other Website users.
  • Use the Website in a manner that violates another person’s rights.

We may restrict or terminate access to the Website if we reasonably believe these Terms have been violated.

9. Intellectual Property

The Website and its original text, graphics, photographs, videos, logos, branding, layouts, designs, and functionality are owned by or licensed to Best Brothers Roofing and are protected by applicable intellectual-property laws.

You may view and print Website content solely for personal, noncommercial use related to evaluating our services. No other license or ownership right is granted.

“Best Brothers Roofing,” its logos, trade dress, and related branding may not be used without prior written permission.

10. Third-Party Services and Links

The Website may contain links to or integrations with third-party services, including mapping services, social networks, review platforms, analytics providers, advertising platforms, scheduling systems, and the Roofr instant-estimate platform.

Third-party services are operated independently and may have their own terms and privacy policies. We do not control and are not responsible for their availability, security, accuracy, content, or privacy practices.

Your use of a third-party service is governed by the terms applicable to that service.

11. Website Availability and Accuracy

We make reasonable efforts to keep the Website available and its information accurate. However, we do not guarantee that:

  • The Website will always be available, secure, or error-free.
  • All content will be complete, current, or free from typographical errors.
  • An online tool will produce an accurate measurement or estimate.
  • Every service shown will be available in every location.
  • Website defects will be corrected immediately.

We may modify, suspend, or discontinue any part of the Website without notice.

12. Disclaimer of Warranties

To the maximum extent permitted by law, the Website is provided on an “as is” and “as available” basis.

Best Brothers Roofing disclaims warranties regarding the Website, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

This disclaimer applies to the Website and online tools only. Warranties relating to an actual roofing project will be governed by the applicable written service agreement and any manufacturer warranty.

13. Limitation of Liability

To the maximum extent permitted by law, Best Brothers Roofing and its owners, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from:

  • Access to or inability to use the Website.
  • Reliance on Website content or an online estimate.
  • Errors, interruptions, malware, or data loss.
  • Third-party websites, platforms, or services.
  • Unauthorized access to information transmitted through the Website.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Claims concerning work performed by Best Brothers Roofing will be governed by the applicable written service agreement rather than this Website limitation.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Best Brothers Roofing and its owners, employees, contractors, and affiliates from claims, liabilities, damages, and reasonable costs resulting from:

  • Your unlawful or unauthorized use of the Website.
  • Information or materials you submit.
  • Your violation of these Terms.
  • Your infringement of another person’s rights.

15. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

Subject to applicable consumer-protection laws, any legal proceeding relating specifically to the Website or these Terms will be brought in a court of competent jurisdiction located in Knox County, Tennessee.

16. Informal Dispute Resolution

Before initiating a legal proceeding concerning the Website, you agree to contact us and make a reasonable effort to resolve the concern informally.

This section does not prevent either party from seeking urgent injunctive relief or exercising rights that cannot legally be waived.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary, and the remaining provisions will continue in effect.

18. Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later. A waiver of one breach does not constitute a waiver of another breach.

19. Changes to These Terms

We may update these Terms periodically. The revised Terms will be posted on this page with an updated “Last Updated” date.

Your continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms.

20. Contact Us

Questions regarding these Terms may be directed to:

Best Brothers Roofing, LLC
6523 Central Ave Pike, Suite 101
Knoxville, TN 37912
United States

Email: office@bestbrothersroofing.com
Phone: 865-444-4989
Website: https://bestbrothersroofing.com/